single mother wants to move to a walkable community that has a safe walking route for their child to school and other activities
MOTIVATION: seek acknowledged information from other parents to confirm previous knowledge / extrinsic
BEHAVIOR: nervous and anxious about crime in area, lack of time, difficulties with relevance judgement, insecurity in database
searching
INFORMATION NEEDED: needs to connect to other parents to get first hand knowledge of: people/safety/school programming/location
PROCESSING STRUCTURE: categorical structure
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